SHIPPING & HANDLING
Home Energy Solutions, LLC
selects the most efficient
means of shipping to ensure
the prompt and practical
arrival of your order.
Whether your delivery needs
require shipping via sea,
land, air or rail, Home
Energy Solutions, LLC.
utilizes the best means of
transportation such as:
United Parcel Service •
United States Postal Service
• FedEx • Roadway Express,
and a variety of qualified
national, regional and
international carriers to
ensure the best possible
means of delivery. This
enables us to accommodate
your special delivery needs
with ease…such as inside
delivery, overnight and
second day service, 24 hour
call prior to delivery,
shipping to multiple
locations or whatever
special services you may
require. All shipping costs
on this site are predicated
upon delivery within the
Continental USA. Shipping
and handling rates are
calculated when items are
added to your cart. This
method provides you a
shipping quote based on your
selection. If you
prefer to receive a shipping
& handling quote using a
phone, please consult a
sales representative for
your specific delivery
requirements and cost.
PROMPT SHIPPING
Orders for in-stock items
will be shipped within two
business days. This does not
include special orders,
non-stock items or custom
packaged items.
PACKAGING
All prices shown are based
on standard packaging.
Special packaging, marking
and grouping is available;
call for quote.
CREDIT CARD ORDERING
Home Energy Solutions, LLC., as
a convenience to our customers,
accepts VISA, MasterCard or
PayPal for phone or internet
orders.
TERMS
Net-30 terms are available to
businesses and are subject to
the approval of our credit
department. Invoices remaining
unpaid beyond 30 days are
considered past due and are
subject to a 1.5% service charge
per month. All costs associated
with the collection of past due
monies are the buyers
responsibility. In the event of
litigation, the venue will be
Charleston, South Carolina.
C.O.D. SHIPMENTS
Upon request, we will ship
C.O.D. For this payment option,
a money order or certified check
must be presented to the
delivering party upon receipt.
All C.O.D. fees where applicable
are the buyer’s responsibility.
PLACING AN ORDER BY PHONE OR
MAIL
By Phone: Call Home Energy
Solutions, LLC. at 410-543-8668
between 8:30 a.m. – 5:00 p.m.,
Eastern Standard Time,
Monday-Friday. One of our
knowledgeable sales
representatives will take your
order and answer any product or
shipping questions you may have.
By Mail: If you wish to pay by
check or money order, you must
mail your order to us.
Please mail your order and
payment to:
Home Energy Solutions, LLC.
1325 Mt.Hermon Road Suite 16B
Salisbury, MD 21804
Claims for shipments short or
damaged in transit must be made
directly with the delivering
carrier at the time of delivery
and must be signed for as short
or damaged upon receipt. We
cannot be responsible for goods
damaged or missing in transit,
but will assist you with a
claim, if necessary. All
products are F.O.B. shipping
point unless otherwise quoted.
RETURNED GOODS
Goods may not be returned
without prior written
authorization and routing
instructions. Goods authorized
for return will be assigned an
M.R.A. (Material Return
Authorization) number, which
must be printed on each package.
No material held for over 45
days may be returned. A 20%
restocking charge will be
assessed for all stock items.
All special and made-to-order
products are not returnable for
credit. All applicable shipping
costs are the buyer’s
responsibility. Credit or
replacement of goods deemed
defective by Home Energy
Solutions, LLC. is limited to
the purchase price of goods
being returned and excludes any
and all costs associated with
labor, transportation, travel,
etc.
TRADEMARKS, COPYRIGHTS AND
RESTRICTION
All content, graphics, images,
audio and video clips on this
site are subject to trademark,
copyright and/or other
proprietary or intellectual
property rights or licenses held
by Home Energy Solutions, LLC.,
its affiliates and licensors.
PRODUCT SPECIFICATIONS
Product specification(s), posted
on this site, or otherwise
represented by Home Energy
Solutions, LLC may vary and are
subject to change without
notice. Product suitability,
energy, water and dollar savings
where provided are believed to
be accurate to the best of our
knowledge. Actual savings,
product performance and product
longevity may vary depending
upon user application and
product specification. The
seller makes generalized, not
finite representations as to the
product savings, life,
suitability, or use
applicability. It is the buyers'
responsibility to quantify
product suitability for
applications which require
finite specifications unless
otherwise represented by the
seller.
SALES TAX
Sales tax of 6% is charged for
goods sold or shipped to
Maryland. Prices listed on this
site, our catalog or otherwise
quoted do not include sales or
use tax. Such tax, where
applicable, are solely the
buyer's responsibility.
WARRANTY
All goods sold under the Home
Energy Solutions, LLC. brand are
guaranteed to be free from
defects in material and
workmanship for a period of 60
days from shipment. OTHER THAN
THIS WARRANTY, SELLER MAKES NO
WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY, FITNESS FOR
PURPOSE OR OTHERWISE. THE SELLER
SHALL IN NO EVENT BE LIABLE FOR
ANY INCIDENTAL, INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES
OR ANY KIND, IN CONTRACT, TORT
OR OTHERWISE. THE SELLER'S
LIABILITY AND BUYER'S EXCLUSIVE
REMEDY IS LIMITED TO THE
REPLACEMENT OF NON-CONFORMING
PRODUCTS OR PAYMENT IN AN AMOUNT
NOT TO EXCEED THE PURCHASE PRICE
OF THE SPECIFIC PRODUCTS FOR
WHICH DAMAGES ARE CLAIMED AT THE
OPTION OF THE SELLER.
GOVERNING LAW
Jurisdiction and applicable law
governed by and interpreted
according to the internal laws
of the State of Maryland within
Wicomico County without
regard to choice of law
provisions. The parties consent
to the jurisdiction of the State
and Federal Courts of Maryland
and the effectiveness of Service
of Process by Certified United
States Mail. |
